Ghana Post Limited is a nationwide courier service that has stood the test of time from 1854 to present-day Ghana. Formed to provide postal, courier, retail, agency, and financial services to the people of Ghana, the inception of this company trails on a story of outstanding success.
Within the past years, Ghana Post has established itself at the forefront of the courier industry in the country and has seen major upgrades leading to its significant growth and innovation. The introduction of new services has also seen its fleet expansion from 100 to 300.
It is the best courier service in Ghana that can boast over 300 branches nationwide with well-trained dispatch riders. This has to boost the capability to offer same-day nationwide delivery and an average of 48 hrs. for international delivery.
The company pays tribute to enhancing the entrepreneurial drive and professional skills of its management and staff success. Over the year, this has brought tremendous growth in the sector of customer service delivery, reliability, cost affordability, and security.
Digitization of the Post Offices has been at the centre of the turnaround strategy allowing the Company flexibility to easily add on new services, while the introduction of digital addresses by the government has come to enhance the delivery of mails and parcels. Other platforms such as the Ghpostpay also allow customers to access and track services remotely.
Ghana Post’s significant growth and contributions over the past 3 years have also been recognized by both international and local partners in awards: Best EMS Call Centre 2017 and Best Customer Care Award 2018, both by the Universal Postal Union in Switzerland. Other awards are Public Sector Campaign of the Year 2018 by Marketing World Awards, CIMG President Special Awards 2018, Most Reliable and Fastest Courier Company in West Africa 2019 by Pillars Modern Ghana Awards, Excellence in Innovation and Technology 2019, Outstanding Contribution to the Shipping Industry 2019 by Ghana Shippers Awards.
