….Statement by David Kotei Nikoi, Bolt Country Manager in Ghana
Accra, March 28, 2022 – Bolt is aware of an article that was published which details that Bolt has blocked 100 drivers without any valid reasons after they had decided to protest in light of their concerns about operating on the Bolt platform.
We categorically state that this is false and request this article be amended to reflect the true nature of events in relation to the drivers who were blocked.
As per the operating terms and conditions for drivers which is found here, drivers can only be blocked if their behaviour is in contravention of the terms and conditions.
Drawing you to Point 13 on the link, listing the various circumstances for drivers to be blocked. Bolt will never block drivers from practicing their constitutional right to protest.
However, Bolt will not tolerate drivers who intimidate non-protesting drivers, threaten other drivers with physical harm, and/or inflict physical harm on other drivers or their property.
Bolt has not, would not, and does not intend to block drivers based in Sekondi-Takoradi or any other city where we operate as a result of them advocating for various issues.
We continue to work on new features to improve driver earnings and safety on the platform and we will share more information about them when they are ready to be rolled out.